Delivery & returns
Last updated: November 2026
Here's how we get your Cambewarra Estate order to you, and how we'll put things right if something goes wrong.
Delivery charges
- Orders of $200 or more: free delivery.
- Orders under $200: $20 flat-rate delivery.
We deliver within Australia only. You'll enter your delivery address on the secure payment page, and you'll see the delivery charge before you pay.
Delivery times
We pack and send orders as soon as we can after your payment is confirmed. Once your order has been shipped, we'll email you with tracking details. If there's going to be a delay, we'll let you know using the email or phone number you gave us. We don't offer same-day delivery.
Receiving alcohol
Someone aged 18 or older must receive any delivery that includes alcohol, and the driver may ask for proof of age. Delivery may be refused if the recipient appears under 18 or intoxicated. Please choose an address where an adult will be available, and let us know if you need to change it.
Cellar door pickup
Choose cellar-door pickup at checkout to collect from 520 Illaroo Road, Bangalee at no delivery charge. Pickup is during opening hours: Friday 11am to 4pm, Saturday 10am to 5pm and Sunday 11am to 5pm (times may vary, so please check before you travel). Need to collect when we're closed? Call or text 0404 146 963. Please bring ID, as we may need to check you're 18 or older.
Damaged, faulty or incorrect items
Sorry if something isn't right. Please contact us as soon as you can, ideally within 7 days of receiving your order, with your order details and a photo of the problem. Keep the item and its packaging until we've sorted it out. We'll arrange a replacement, repair or refund as the Australian Consumer Law requires, and we'll cover any reasonable cost of returning a faulty item.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Change of mind
We don't offer refunds or exchanges if you simply change your mind, because wine, beer, tea and food need to be stored and handled carefully. If you've ordered the wrong thing, get in touch before your order is sent and we'll do our best to help. This doesn't affect your rights under the Australian Consumer Law.
Refunds
Approved refunds go back to your original payment method, and banks can take several business days to show them. Booking deposits and VIP High Tea Cup tickets are covered in our Terms of sale.
Contact us
- Phone: (02) 4446 0170
- Email: cambewarraestatewinery@gmail.com
- Post: 520 Illaroo Road, Bangalee NSW 2541